Making Appointments With West Point Medical Center

Patients who schedule an appointment will be required to leave a deposit of $25.00 for their scheduled session; the $25.00 deposit will go towards the patient’s treatment; if the treatment is already paid in full, it is still required to leave a deposit. The deposit will be fully refunded to the patient if the appointment is kept, or canceled within the 24 hours notice timeframe.

Canceling An Appointment

To cancel your appointment, please call West Point Medical Center at Least 24 hours prior to your scheduled appointment, in order to receive a full refund of your $25.00 refund.

*Cancellation is required 24 hours prior to appointment; failure to cancel within the required time will result in a fee of $25.00. A no-show is considered the failure to cancel or a failure to show up for a scheduled appointment; we reserve the right to refuse appointments to any client who has demonstrated disregard of our cancellation policy.

Refunds

Once purchased, services will not be refunded. However, to ensure our patients always receive the greatest experience at West Point Medical Center, any unused service credits can be applied to any other cosmetic service at West Point Medical Center.

For Skin Care Products, all sales are final, however, should you have a skin reaction to one of the products, it can be returned for a full refund within 7 days of purchase. West Point Medical Center offers no refunds after a service has been provided and no warranty or guarantee has been given or implied.